DN
Dirk N
1 reviews | Active since Jun 2010
11 Mar 2024, 13:21
Samsung SA is going down hill
I recently interact with Samsung online as well as a Samsung branch in a shopping centre. The employees are so arrogant and uninformed that I have decided to rather get a Huawei phone than a Samsung phone. I wanted to stay with Samsung as I know the product, but after dealing with the *********** employees and all the BBBEEE, I don't think I will ever get a Samsung phone again.
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Samsung South Africa's replyOfficial
11 Mar 2024, 13:24 Good day Dirk
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Samsung South Africa's reply11 Mar 2024, 13:24
Official
Good day Dirk
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM