NS
Nico S
1 reviews | Active since Sept 2013
31 Mar 2021, 05:18
Samsung sa is ****
We upgraded to the new samsung s21 plus and we registered for the promo of the free ear buds i have received mine but my wife have since not got hers i have spoken to them many times and every time it is different story
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Samsung South Africa's replyOfficial
31 Mar 2021, 07:49 Good morning Nico,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Samsung South Africa's reply31 Mar 2021, 07:49
Official
Good morning Nico,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS