Samsung S9 SMC ********

On the 7th of March 2018 I upgraded my contract (from Samsung Galaxy S7 to a Samsung Galaxy S9) online with MTN, which was only delivered to me on the 16th of March 2018 eventhough the invoice is dated 08 March 2018. Being aware of ADH that was offered with Samsung S7 I then registered my device on Samsung CyberService thinking that it was for SMC only to be advised now that for SMC I needed to register in the Samsung Rewards application SMC, and besides my Samsung Rewards was still linked to my S7 and had no S9 offerings (refer to Ticket#[142871] and Ticket3[140198]), I had to log calls with Samsung Rewards for me to be able to claim my free Samsung Rewards Fitness Gear but SMC wasn’t added and would like to know why. Amongst the reasons why I stuck to Samsung was the accidental damage handling cover, which now is starting to operate in a shady way.