Samsung S9+ Promotion that never gets delivered

My husband upgraded in November 2018 and was phoned to enter the Samsung S9+ TV Promotion. He was phoned a few weeks later that he won a Samsung QLED 65" TV.

They came to our house to do a recording where we received an empty TV box and this was aired on the Morning Show on ETV a week or so later to show consumers that you really do win a TV. Little did we know that we will be waiting forever and a day.

So after many fights and phone calls received an actual letter to state that we will receive our TV by 28 February 2019 , which didn't happen. Then my husband was phoned and told they are struggling to get the QLED Samsung TV's in stock but he can give us the UHD tv instead and we will receive this by 15 March 2019. Again to our surprise did not happen.

So here we are today no feedback nothing. and I am lost at words as some shops like Hi Fi Corporation advertise both these TV's and delivery would take place between 2-5 working days but we have to wait 3-4 months. Completely fed up - Samsung don't do promotions if you cant delivery. The person we have been dealing with absolute no communication s****s and a lot of empty promises is Ryan Morais.

I will never in my life support Samsung again.