IB
Iegshaan B

1 reviews | Active since May 2018

30 May 2018, 21:36

Samsung S9+ **** device

Good day please be advise if any consultant of samsung approach you regarding the S9+ good phone but what they dont tell you is how **** the after service is and also how **** the battery life is as in the space of a week my device was swap for another device and this device does exactly the same thing not even giving you a full day of battery life i have a friend who use the p20 not even the pro but his battery last much longer so dont go for the S9+ as i mailed samsung they never called back i guaranteed not to even be called now S9+ a big no no

0
Replies (3)
Samsung South Africa
Samsung South Africa's reply31 May 2018, 08:33
Official

This is to acknowledge receipt of your complaint.

Kindly note the query is currently escalated to our Voice of customer team under reference number: ***

A senior customer service executive will contact you with further discussions on this matter.

Regards,
Samsung Team

IB
Iegshaan B's update31 May 2018, 09:48
Reviewer Update
Great and they reply like they did to my reply on facebook but i am sure they will not resolve this issue so please who ever see this message do not purchase the S9+ people phone is great but the battery is super **** ever sorry i switch from Huawei even my p9 lite gave me better battery life but if you people do not believe me take out a contract and get frustrated like me
IB
Iegshaan B's update31 May 2018, 09:55
Reviewer Update
People i will keep on posting on here making sure samsung get exposed for this **** device yes i said it due to there battery such a expensive device wth such a **** battery so i need to warn people to not purchase there device as it will for sure not give you what you looking for in a device due to there battery and yes phone is like 1month old from day one i been struggling to sort it out