1 reviews | Active since Jan 2018
Samsung S8 and 32inc TV on Mega weekend 15-18th December
I was informed by MTN SALES about this promo.and i agreed to it and sales guy activated my device ligged me on to the rewards app where we went on to proceed with the redemption of TV set when completed the it said successful.happy. Now its been a few weeks i have not receive my 32inch television set that was part of my upgrade deal.ive tracked down samsung delivery partner digital planet they said nothing on there system and samsung rewards says it went to them Where is my television set ? Is this a ****? Ive got all mails and screenshots of information
Where do i stand?
This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards
SamsungSA
This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards
SamsungSA