HK
Hennie K
1 reviews | Active since Feb 2011
24 Mar 2016, 11:04
Samsung S7 & VR
Please can you appoint a courier service who can handle the deliveries of your promotion items and not deliver only promises to your clients.<br> <br> As I feel now, you may keep the VR and I will return the phone to MTN and move on. <br> <br> Waybill number for World Net express SAMVR04614. Promised now for the 3rd day delivery.<br> <br> Please tell me how can I cancel this with the phone as I will go back to apple. I as happy with apple
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Samsung South Africa's replyOfficial
24 Mar 2016, 11:20Hello henniek22,
Hello Hennie Kotze
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Your Reference number: ***
Regards
Hello Hennie Kotze
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Your Reference number: ***
Regards
Samsung South Africa's reply24 Mar 2016, 11:20
Official
Hello henniek22,
Hello Hennie Kotze
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Your Reference number: ***
Regards
Hello Hennie Kotze
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Your Reference number: ***
Regards