Samsung S7 edge - Samsung Smart Centre

<p>Hi,</p> <p> </p> <p>I booked my phone into Samsung Smart Care in Century City in early May. When I booked the phone in I had the incorrect invoice. A week later I emailed Samsung the correct invoice after getting it from FNB. They rep**** on my email stating that they would be going ahead with the repairs and telephonically (Voice Recorded) told me that I can collec the phone the following week. 2 weeks goes and no phone, I then tried calling the store for an update for a week. Finally I get to speak to the manager and he tells me "No they won't be going ahead with the repairs as the ADH just expired by a month". I then tell him that your store mailed me saying that they will be going ahead with the repairs and telephonically told me that I can pick up the phone the following week. He tells me to forward him the info via email which I did and said he would get back to me. 5 days later and he is avoiding my phone call...</p>