1 reviews | Active since May 2016
Samsung S7 edge. Pathetic service and product
<p>Can never get hold of them by telephonically. when I do I am promised that i will be contacted back with the relevant feedback. never does happen, this has been ongoing for over 3 months. Sent emails and no responses from them. Different stories come from different people either from the care center and from samsung head office.</p> <p>Really disappointed and this will be the last Samsung mobile I will ever own. Sorry Samsung but I have lost all confidence in the brand.</p>
Good day Ebrahim,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customers division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your VOC reference number: ***
Kind regards
Samsung SA
Good day Ebrahim,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customers division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your VOC reference number: ***
Kind regards
Samsung SA
I am still waiting!!!!
I am still waiting!!!!