mS
mthokozisi S

1 reviews | Active since Feb 2012

17 Mar 2017, 07:32

Samsung S7 Edge

<p>Exactly 3 months ago on this day i bought a samsung S7 edge, what a piece of **** to say the least,the phones battery life cant even last a day despite an all night in the charger,Manufactures need to own up and do better ,they cant be this complacent in offering us **** despite having to pay so much for these ****** devices ,</p> <p><br />I have tried several times to communicate with the samsung call centre and they are sending me from pillar to post ,they don’t have solutions for their own faulty device ? i suppose thats why the mass majority have lost faith in this product because you employ people who dont even have answers when things go wrong , that alone speaks volumes as to how much dettached you are with the brand itself.</p>

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Replies (1)
Samsung South Africa
Samsung South Africa's reply17 Mar 2017, 16:43
Official

This is to acknowledge receipt of your complaint.

Kindly note your query has been escalated to our Voice of customer team under reference number: ***.

A senior customer service executive will contact you with further advise on this matter.

Regards,

SamsungSA