Samsung S7 EDGE

<p>Iam very dissapointed with Samsung service, i took my phone to Samsung constantia park. My cellphone got stuck on the Samsung logo, as i tried to pick it up to reboot it was too hot(burning hot) and it burned my hand. I had no choice but to drop it, the back cracked. Now i get an invoice to pay for the cracked back screen and to fix it. I dont understand what they expected me to do when their substandard product posed physical harm to me, Samsung should be apologising to me and sort out my phone urgently. Doesone have to die to protect this substandard product. Samsung reference number: ********** 354. Samsung constantia ref number: ********** 140 </p>