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Ian C
1 reviews | Active since Mar 2019
07 May 2019, 14:51
samsung S7 defects
Why all the sudden me and my dad Samsung S7 Edge gets pink line just after its warranty expired and when you take to vodacom they say there was defects problems on the phones.
I think that is poor services of samsung of the company that is growing so quickly and beating Apple that is for me unacceptable.
We wasnt even inform that the S7 edge that year have defects on them.
There is people that are having there samsungs s7 Edges more longer that ours that is working 100 Percent.
Helpful (0)
Replies (3)0
Replies (3)
Samsung South Africa's replyOfficial
07 May 2019, 15:35 Good day Ian
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^SS
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^SS
Samsung South Africa's reply07 May 2019, 15:35
Official
Good day Ian
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^SS
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^SS
Samsung South Africa's replyOfficial
07 May 2019, 18:15Good day Ian Herewith your reference number: *** Regards,SamsungSA:^NN
Samsung South Africa's reply07 May 2019, 18:15
Official
Good day Ian Herewith your reference number: *** Regards,SamsungSA:^NN
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Ian C's updateReviewer Update
11 May 2019, 22:09Such big company cant even call there customers, Thats why pay little bit more extra and get apple phone live support online chat can help you sort out your password problems your phone issues and everything with samsung its ((((((((((((((((((((((((((((((((((((
IC
Ian C's update11 May 2019, 22:09
Reviewer Update
Such big company cant even call there customers, Thats why pay little bit more extra and get apple phone live support online chat can help you sort out your password problems your phone issues and everything with samsung its ((((((((((((((((((((((((((((((((((((