Samsung S7 cell

<p>I am a loyal Customer of Samsung mobiles and have been for many years even when the trend was towards other brands, I stuck to them.</p> <p>My S5 mobile contract (initially with Nashua but taken over by Vodacom a few years ago) ended at the end of October so I took a new one and instinctively took the S7. I was sold its amazing speed and battery life albeit the negative publicity around Samsung products with batteries exploding etc.</p> <p>Nevertheless, I took the S7 – well what an absolute let down. The battery goes from 100% at 6am to 15% by 11am (worse than my old S5). It is forever hanging and slow. I have virtually taken very app off and reset to factory setting to no avail. Plus, the battery at around 20% remain becomes oddly warm/hot.</p> <p>I phoned Vodacom my service provider and they said sorry after 7 days can’t help with anything go to Samsung.</p> <p>I contacted Samsung and they tell me I must hand in the phone and they will check it out – this could take up to 8 weeks. 8 weeks…are you serious, what do you expect your client to use for the 8 weeks? So, one assumes that this is a ploy to discourage you from leaving your phone.</p> <p>Shame on you Samsung…you only catch me once! But as an unsatisfied customer I know the power of my word.</p> <p> </p>