Samsung S7 - after service

<p>Please note that i would like to log a complaint against Samsung. My phone was purch****d on the 18th of March 2016. It has fallen after a few days and the screen cracked immediatly depsite that it had a glass protector on. The phone chipped and as it was giving problems as it was heating up and with the network etc as people are unable to get hold of me as the pgone will ring on they side but not on my side. They advise me that that my warranty is no longer applicable since my phone was damaged. I am sitting with a broken phone and if i should want it fix it, it has to be for my own account. However this is a contract phone and the contract has to still run a full 18 months. Samsung however promotes the phone as being durable and of good quality however this is not the case. Various complaints logged. However they still continue to advise that it is for my own cost. We are being ********** when it comes to celluar contracts with no protection from the service providers.</p>