1 reviews | Active since Nov 2017
Samsung S7
I spoke to MTN yesterday, they said that they are waiting for samsung to decide on whether they can fix my Galaxy S7 or are going to replace my S7. I have waited nearly 2months now. This is outrageous. These 2 companies just do not give a **** is how it is looking to satisfy. And i pay each month for a phone i do not have. A phone. Still under warranty.
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Regards
SamsungSA
This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards
SamsungSA