1 reviews | Active since Jul 2016
Samsung s7
<p>4months back i upgraded to the Samsung s7. I love this phone but now it started to give problems as the mic is faulty and now suddenly my text messages does no notification at all. I use my phone alot and need to know when i receive text and so forth. I dont understand how a quality product like this can get faulty in only 4months. I handle my phone with care so its not supposed to do this. Please assist me as i cant be without a phone </p>
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This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our Voice of customer team under reference number: ********** 51.
A senior customer service executive will contact you with further advise on the matter.
Regards,
Samsung Team