SM
Sandra M

1 reviews | Active since Nov 2011

13 Feb 2016, 12:20

SAMSUNG S6 WORST PHONE EVER

Im a very unhappy user of the Samsung s6 handset I purchased the handset last year end of August then i worked for +- 3 weeks then it would not switch on , Ithen took t ha handset to Samsung assuming it would be repaired faster. The handset was repaired and i got it back within a week. Now the same handset about a month back would not allow me to access any applications on the phone it read \ unable to open applications you can only use 1 app which is too make calls. I have gotten an EMAIL stating that the handset will be fixed if I pay R1606.67 for the SUB & REAR case what ever that is. I find it ridiclous that I must pay for a faulty handset which ever since i got it it has given me problems. I have been a samung user from the Samsung s4, note 3 but now i regret buying a Samsung."

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Replies (1)
Samsung South Africa
Samsung South Africa's reply13 Feb 2016, 14:06
Official
Hello tinyikogafane,

We have noted your concern, thank you for bringing this matter to our attention. We have referred this matter to our Voice of customer division who will be in contact with you in this regard.

We sincerely apologize for the lack of service you have received. your reference number:***.



Kind Regards
Samsung Team