1 reviews | Active since May 2016
Samsung s6 Repair
<p>on the 13 MAY i brought my samsung s6 at the service centre because itfell into the water,i booked it on for quatation then they came back to me and said the is water damage even on the LCD wich when i left the phone my LCD was working fine the phone was on they now also say that i must pay the 200 rejenction fee which i was not told even on the paper i signed the consultant did not tell me.</p> <p> </p> <p> </p> <p>the quatation also states that the phone is out of warranty and the paper i have says its still on warranty</p> <p> </p> <p>please assist as now the phone is still with them and i am afraid it has been tempered with if they say now the LCD is also damaged because i need the phone on only with the issue of it not charging</p>
Hello Sanele
This is to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further discussions on this matter.
Regards,
Samsung Team
Hello Sanele
This is to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further discussions on this matter.
Regards,
Samsung Team
