AM
Amit M

1 reviews | Active since Mar 2017

22 Mar 2017, 20:04

Samsung S6 Edge Plus

<p>Hi,</p> <p> </p> <p>We have given above mentioned handset for repair at Samsung on 14/03/2017 with reference number ********** 5. Same day we gave hard copy of our purchase of handset including email in softcopy too. Now we have received SMS request to submit it again, and that too no status update on job repair. Last time they took my remote of Samsung Projector. </p> <p> </p> <p>Such kind of hopeless service is not expected by such a great company, which is spread over the globe.</p> <p> </p> <p>Regards,</p> <p>Amit More</p> <p> ********** 180</p>

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Replies (1)
Samsung South Africa
Samsung South Africa's reply23 Mar 2017, 14:49
Official

This is to acknowledge receipt of your complain.

Kindly note the query has been escalated to our Voice of customer team under reference number: ***.

A senior customer service executive will contact you with further advise on this matter.

Regards,

SamsungSA