KG
Kruger G
1 reviews | Active since Mar 2015
16 Mar 2015, 20:59
Samsung S5 mini gives problems
1 October 2014 I've upgraded to a Samsung S5 mini. Very nice phone except that it doesn't work! It constantly loses signal, then I don't receive any phone calls or messages although it is on. Only when I restart it, the last three or four hours's messages comes through. Once I haven't received any messages or phone calls for two days and when I've restarted it all came though at once. I have to restart it three or four times a day nowadays in order to receive all my messages. I took it in to a Samsung store to be sent for a repair
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Replies (1)0
Replies (1)Samsung South Africa's replyOfficial
17 Mar 2015, 07:48Hello Kruger0110,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our customer service division who will be in contact with you in this regard.
We sincerely apologise for the lack of service you have received.
Kind Regards
Samsung SA
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our customer service division who will be in contact with you in this regard.
We sincerely apologise for the lack of service you have received.
Kind Regards
Samsung SA
Samsung South Africa's reply17 Mar 2015, 07:48
Official
Hello Kruger0110,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our customer service division who will be in contact with you in this regard.
We sincerely apologise for the lack of service you have received.
Kind Regards
Samsung SA
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our customer service division who will be in contact with you in this regard.
We sincerely apologise for the lack of service you have received.
Kind Regards
Samsung SA
