FP
Faheema P
1 reviews | Active since Feb 2020
27 Feb 2020, 07:22
SAMSUNG S5 EXPLODES ON CHARGE
a week ago during the course of the night my s5 exploded whilst on charge.. This was communicated on twitter samsung group and photos were sent, i was told that the courier would collect to do investrigations . Its almost a week now that i havent heard from anybody or the courier. I want a resolution urgently.
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Samsung South Africa's replyOfficial
27 Feb 2020, 09:23Good day Faheema, We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly. A senior customer service executive will contact you with further advice on this matter. Regards, SamsungSA:^JL
Samsung South Africa's reply27 Feb 2020, 09:23
Official
Good day Faheema, We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly. A senior customer service executive will contact you with further advice on this matter. Regards, SamsungSA:^JL