1 reviews | Active since Jun 2016
samsung s5 dutt
<p>I have renew my contract with my service provider in September 2015. Since then i had to take my cellphone in two times. First time for a speaker that doesn't work. Nothing happend to the phone. One day when i tried to make a call nobody could hear me. I took it in for service and they repaired it. Even after the service it still wasn't 100% repaired. I couldn't take it in again, because it took 10 working days before i got it back. I am a business man and can't be without my phone. On Friday, i placed my phone on the counter top where i always put it. When i picked it up to make a phone call the screen graphics was messed up. I tried to reboot the phone and even when i switched it on again the graphics was so bad i could not even see where to press the pin. I am very very disgusted with this. This is absolutely unacceptable. </p>
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This is to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number: ********** 169.
A senior customer service executive will contact you with further advise on the matter.
Regards,
Samsung Team
