RD
REUBEN D

1 reviews | Active since Apr 2015

28 Apr 2015, 12:39

Samsung S5

The phone went into samsung for screen replacing,when it came back it overheated,had to be recharged up to twice a day.It was then booked in at Tygervalley repair centre.I waited almost a month for my phone and when I received it back,the screen goes black.I am not prepared to book my phone in again and then be stranded without my phone again.I am paying for it after all,am I throwing money away because it feels that way

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Replies (1)
Samsung South Africa
Samsung South Africa's reply29 Apr 2015, 08:24
Official
Hello SBARRECELLO,

We acknowledge your comments posted on the Hello Peter Consumer Website.

Our sincere apologies for any inconvenience you may have experienced in this regard and would appreciate your patience while we investigate your concerns raised in the posting.

We have assigned one of our skilled consultants to contact you and offer further assistance.

Kind Regards
Samsung South Africa