jP
johannes P
1 reviews | Active since Nov 2013
04 Mar 2015, 11:32
samsung s4 faulty batary
My samsung s4 batarry was swollen up and is pressing the screen out from the casing so i came to sumsung customer care centre in boksburg and was told the batary is not under guarantee and i need to buy a battery of R490.00 and the say that after purchaseing the batarry we will have another 6 months guarantee
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Samsung South Africa's replyOfficial
04 Mar 2015, 12:00Hello gerritpre@,
We acknowledge your comments posted on the Hello Peter Consumer Website.
Our sincere apologies for any inconvenience you may have experienced in this regard and would appreciate your patience while we investigate your concerns raised in the posting.
We have assigned one of our skilled consultants to contact you and offer further assistance.
Kind Regards
Samsung South Africa
We acknowledge your comments posted on the Hello Peter Consumer Website.
Our sincere apologies for any inconvenience you may have experienced in this regard and would appreciate your patience while we investigate your concerns raised in the posting.
We have assigned one of our skilled consultants to contact you and offer further assistance.
Kind Regards
Samsung South Africa
Samsung South Africa's reply04 Mar 2015, 12:00
Official
Hello gerritpre@,
We acknowledge your comments posted on the Hello Peter Consumer Website.
Our sincere apologies for any inconvenience you may have experienced in this regard and would appreciate your patience while we investigate your concerns raised in the posting.
We have assigned one of our skilled consultants to contact you and offer further assistance.
Kind Regards
Samsung South Africa
We acknowledge your comments posted on the Hello Peter Consumer Website.
Our sincere apologies for any inconvenience you may have experienced in this regard and would appreciate your patience while we investigate your concerns raised in the posting.
We have assigned one of our skilled consultants to contact you and offer further assistance.
Kind Regards
Samsung South Africa