dH
danette H
1 reviews | Active since May 2015
24 May 2015, 20:27
samsung s4 faulty
After a hijacking in November 2014 I had a replacement phone issued to me through insurance . This phone has been back to the repair centre 4 times and still not a 100 % I am not happy with the service I have recieved. All I want is a phone that works a 100 %, as I pay a 100 % of my bill .
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Samsung South Africa's replyOfficial
25 May 2015, 09:20Hello danetteahayes,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our customer service division who will be in contact with you in this regard.
We sincerely apologise for the lack of service you have received.
Kind regards
Samsung SA
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our customer service division who will be in contact with you in this regard.
We sincerely apologise for the lack of service you have received.
Kind regards
Samsung SA
Samsung South Africa's reply25 May 2015, 09:20
Official
Hello danetteahayes,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our customer service division who will be in contact with you in this regard.
We sincerely apologise for the lack of service you have received.
Kind regards
Samsung SA
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our customer service division who will be in contact with you in this regard.
We sincerely apologise for the lack of service you have received.
Kind regards
Samsung SA