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Nitesh R

1 reviews | Active since Oct 2016

24 Oct 2016, 12:41

Samsung S4 battery swelling again!!!

<p>My S4 battery was getting swollen so I decided to replace it with a brand new original samsung battery. I paid over R500 for it and now its starting to swell again. This is poor from samsung and not to mean a safety issue. If samsung doesn't sort this out, I'm sure the consumer protection act will !!!</p> <p> </p> <p>What is samsung going to do to sort this out? </p>

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Replies (1)
Samsung South Africa
Samsung South Africa's reply25 Oct 2016, 09:37
Official

Good day Nitesh ,

We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customers division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.

Herewith your VOC reference number: ***

Kind regards

Samsung SA