SAMSUNG S4 1 FREE SCREEN IF DAMAGED

I HAVE A SAMSUNG S4 WHICH WAS CONTRACT , WHEN I TOOK THE PHONE THEY TOLD ME THAT IT COMES WITH 1 FREE SCREEN IF DAMAGED AND THEY DIDN'T SAY THAT THIS ONLY APPLIES IF THE PHONE IS STILL ON CONTRACT. <br> MY SCREEN ONLY GOT DAMAGED LAST YEAR IN DECEMBER, WHEN I VISTED THE SAMSUNG BRANCH IN DURBAN IN NANDI DRIVE THEY TOLD ME THAT THIS POLICY ONLY APPLIES IF THE PHONE IS STILL CONTRACT SO I HAVE TO PAY A FEE OF R1800. <br> THIS MEANS THAT THEY TALK LIES TO CUSTOMERS SO THAT THEY CAN MAKE SALES. IF I WAS STILL ON CONTRACT THEY WERE GONA SAY ANOTHER EXCUSE. IM REALLY NOT HAPPY WITH SAMSUNG I REALLY TRUSTED THEM. <br>