PP
Pretty P
1 reviews | Active since Sept 2024
05 Dec 2025, 19:44
Samsung s25 fe
I made an order on the 27th of November 2025, I got a call today that they do not have stock. I made a follow-up the whole with on whatsapp and Samsung live chats and each agent would tell me my order was shipped.
Each agent has a different response, from being rude to some seeming uninterested.
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Samsung South Africa's replyOfficial
05 Dec 2025, 19:46Good day Pretty
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM
Samsung South Africa's reply05 Dec 2025, 19:46
Official
Good day Pretty
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM