kP
kamo P
1 reviews | Active since May 2021
22 Mar 2023, 10:05
SAMSUNG S23 ULTRA R2000 voucher ****!!!!!!!
On the 1st of March i logged a complaint, to date i have been blue ticked there is no responds from samsung. i have tried calling the call center unit and they still have not managed to give me any tangible feedback.
Helpful (0)
Replies (4)0
Replies (4)
Samsung South Africa's replyOfficial
22 Mar 2023, 10:07Good day Kamo,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply22 Mar 2023, 10:07
Official
Good day Kamo,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
kP
kamo P's updateReviewer Update
23 Mar 2023, 08:21The voucher code that was emailed to me yesterday it does not work at all. I am even surprised that they emailed me the code instead of loading it on my Samsung members app.
kP
kamo P's update23 Mar 2023, 08:21
Reviewer Update
The voucher code that was emailed to me yesterday it does not work at all. I am even surprised that they emailed me the code instead of loading it on my Samsung members app.
kP
kamo P's updateReviewer Update
23 Mar 2023, 14:36I have sent screenshots of the errors that the screenshot does not work
kP
kamo P's update23 Mar 2023, 14:36
Reviewer Update
I have sent screenshots of the errors that the screenshot does not work
kP
kamo P's updateReviewer Update
24 Mar 2023, 08:06 Good morning,
Kindly be advised that the voucher finally worked, I managed to redeem it last night.
Ref number
Thank you very much for your help and patience.
kP
kamo P's update24 Mar 2023, 08:06
Reviewer Update
Good morning,
Kindly be advised that the voucher finally worked, I managed to redeem it last night.
Ref number
Thank you very much for your help and patience.