1 reviews | Active since Jul 2012
Samsung S21FE Promotion A7 Tab still not delivered after 7 weeks!!!!
Samsung,
A month and a half after you promised to deliver the Tab that was part of the s21FE promotion nothing was done, no communication, when you phone your contact center it either rings, or have to hold on for 15min plus just to be cut off again. Surely by now this could have been resolved? I am strongly considering logging an complaint at the consumer council as this behavior displayed towards consumers are something to scream about. Scrolling through HelloPeter, page after page on users that was promised delivery and then nothing..... ******** if you ask me or you would have made arrangements to give consumers the choice to choose a product that was available or at the very least kept consumers up to date on when their product will be delivered. Waiting to hear from you
Regards
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Please accept our deepest apologies for the delay in your service. We have faced a delay with the production. However, our fulfillment department is working on getting the matter resolved. We want to reassure you, that you will receive your gift as soon as possible.
For further inquiries please contact samsung @ isonxperiences .com or call ***/15
We appreciate your bringing your concerns to our attention and thank you for your support.
Kind Regards
Please accept our deepest apologies for the delay in your service. We have faced a delay with the production. However, our fulfillment department is working on getting the matter resolved. We want to reassure you, that you will receive your gift as soon as possible.
For further inquiries please contact samsung @ isonxperiences .com or call ***/15
We appreciate your bringing your concerns to our attention and thank you for your support.
Kind Regards