Samsung s21 Ultra Free Galaxy Buds Claim -- TERRIBLE SERVICE. BEEN WAITING 3 MONTHS

Samsung South Africa.

I honestly think that Samsung Electronics and Smartphones are the best on the market today. I am a huge fan and have been for the last 8 years now.

The service that I have been getting from the Verification Department is ABSOLUTELY TERRIBLE. -------------------------------------------------- I upgraded in February and got the s21 Ultra. This was at the time when it had just been released and I wasted no time in claiming my Galaxy Buds.

After submitting my claim I received an email that said : "Your claim has been validated and status is Approved. Kindly wait for further communication regarding delivery."

It's now almost 3 months down the line and I just keep getting worthless promises each and every time I phone your support number.

I'm so sick of hearing my buds will arrive by the end of the week. I get excited and then each time I grow tired of waiting for absolutely NOTHING TO ARRIVE by the end of the week.

I honestly think that the team of people that handle this department in South Africa should be ashamed of the way they're representing an Electronics GIANT, such as Samsung.

I want an answer please. When will I get my Galaxy Buds?