RS
Robyn S
1 reviews | Active since Jun 2019
01 Aug 2022, 15:53
Samsung S21 Ultra
I will now have to ONCE AGAIN send my Samsung S21 Ultra in to be "fixed". ******* brand. Still restarts for no reason, numerous times a day. It freezes. Shuts down during calls. Maybe just over a year old now. I shall now have to be Inconvenienced AGAIN by having to find a replacement phone while this one gets "repaired". What *******! Samsung should just stick to their appliances.
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Samsung South Africa's replyOfficial
01 Aug 2022, 16:01Good day, Robyn.
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^JL
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^JL
Samsung South Africa's reply01 Aug 2022, 16:01
Official
Good day, Robyn.
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^JL
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^JL