1 reviews | Active since Jun 2021
Samsung S21 FE with Samsung A7 table package special False advertising.
I brought a Samsung S21 FE which included the Samsung A7 tablet. I was required to register and obtain an email with a reference number, which I could use to track my tablet. The email stipulated that I should expect the tablet within 3-5 working days; I did wait patiently but now it's been about two months and I have no communication from Samsung, I have to be the one that calls them and every time I call their customer service they tell me that there is a backlog as should expect the tablet the following week. When that week comes there is no communication what so ever. This is extremely irritating because the presence of the tablet swayed my decision for this phone. It is a great phone but I feel betrayed by Samsung, even the sales reps don't communicate with us as the customer. I have went to vodacom several times expecting a replay they say they always don't know what is the delay. THIS FEELS LIKE FALSE ADVERTISING. The worst part now when I call them they say another 3 weeks, I feel ****** by Samsung.
Please the sooner the better and please it is essential to communicate with us as your customers.
Regards
TL Xaba
Please the sooner the better and please it is essential to communicate with us as your customers.
Regards
TL Xaba
