vB
vukosi B
1 reviews | Active since Oct 2015
31 Mar 2022, 12:42
Samsung S21 FE with A7 tablet promotion
I bought a Samsung S21 FE with a tablet promotion beginning of Feb and I have since been waiting to receive the tablet, endless calls to their call center no one bother to answer---music non stop. I was promised to receive it within 4-5 days, nothing till now, no communication whatsoever, what a pathetic service!!!!!
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Samsung South Africa's replyOfficial
31 Mar 2022, 12:43Good day Vukosi,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Samsung South Africa's reply31 Mar 2022, 12:43
Official
Good day Vukosi,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM