BC
Brian C

1 reviews | Active since Mar 2009

08 Feb 2022, 10:49

Samsung S21 FE is the worst phone I've ever used, STAY AWAY!!!!

I bought a Samsung S21FE Olive on the 19th of January 2022 at the Samsung clear water. After installation, all was going well until people started calling via my wife's phone as mine was supposedly off. I didn't think much of it at the time, until the saturday when we left home, meaning no wifi. When I attempted to do something on the internet, the phone side I was not connected to the internet. Short story, I spent my whole weekend like that. I then took it to clear water, where a guy did some settings change and it worked fine while in the store, a later I was experiencing the same issue again, which am still experiencing. Yesterday was the last stroll, I was totally offline with the phone on and couldnt join any of my meetings, you can only imagine the frustration. My 3 year old HUAWEI P20 LITE is way suprior than this S21FE, dont even get me started with the battery lie. Stay away from the S21FE, its a blood waste of the R15,000

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Replies (1)
Samsung South Africa
Samsung South Africa's reply08 Feb 2022, 10:52
Official
Good day Brian  , 

Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. 

We have noted your concerns and we are currently investigating the matter further. 

Your complaint has been assigned to our escalations department and we will be in contact with you. 

Regards, 
Samsung 
:^NM