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Mahadevan M
1 reviews | Active since Jan 2021
05 Jun 2021, 12:19
Samsung s21
I have just purchased a Samsung s21 yesterday and I am feeling ********** as this phone feels like I'm holding an s4 mini in my hand and for R19 990 i I only received the device and a USB cable , this is the first time I have purchased a phone and have not received a charging plug or ear phones,Telkom advised that the phone does not come with it. If I was given the option i would like to return this phone.
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Samsung South Africa's replyOfficial
05 Jun 2021, 12:21 Good day Mahadevan,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Samsung South Africa's reply05 Jun 2021, 12:21
Official
Good day Mahadevan,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS