ZG
Zahier G
1 reviews | Active since Jun 2016
13 Oct 2020, 09:30
Samsung S20 Ultra
I bought a Samsung S20 Ultra and only 6 weeks after buying the product i had loads of issues, My mic not working properly its working intermittently and my phone freezes. when i took the phone back to Telkom i had to wait 21 working days and still dont have the phone. i have never ever had an issue with a Apple phone, Samsung does not manufacture quality as this is a top pf the range phone.
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Samsung South Africa's replyOfficial
13 Oct 2020, 11:43 Hi Zahier
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
SamsungZA
SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
SamsungZA
SS
Samsung South Africa's reply13 Oct 2020, 11:43
Official
Hi Zahier
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
SamsungZA
SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
SamsungZA
SS