1 reviews | Active since Jan 2017
Samsung S2 Gear watch terrible
<p>I got a Samsung S2 Gear watch in March 2016. It worked well until November. I fell in a swimming pool. It started shutting off and dont want to switch on. I gave it in at Vodacom.1 1/2 Months later I received it back. They state its irrepairable due to water damage with no help whatsover further. (Vodacom sent it to Samsung repair). The product is garanteed water proof up to 1,5 m. I wasn't even that deep. I logged a complaint Yesterday at the online centre. However, no reply as yet. I expect a resolution to this problem as this product is still under warantee. </p>
Hi Madelein,
This is to acknowledge the receipt of your complaint.
Kindly note that the query is currently escalated to our Voice of customer team under reference number: ***.
A senior customer service execute will contact you with further discussions on this matter.
Regards,
Samsung Team.
Hi Madelein,
This is to acknowledge the receipt of your complaint.
Kindly note that the query is currently escalated to our Voice of customer team under reference number: ***.
A senior customer service execute will contact you with further discussions on this matter.
Regards,
Samsung Team.
