AVdW
Amy Van der Westhuizen

1 reviews | Active since Sept 2018

12 Jan 2020, 12:07

Samsung S10

My Samsung S10 has been giving problems, I couldn't recieve any phonecalls. When I went to Vodacom to fix the problem they said it is a software problem, I had to pay R280 to fix their problem. Vodacom also said that it is a problem with the software of the "S" collection of samsung phones.

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Replies (1)
Samsung South Africa
Samsung South Africa's reply12 Jan 2020, 12:09
Official
Good day Amy
 We are sorry to hear about your experience.  We would like to escalated your concerns and our Voice of Customer department will be in contact with you to discuss the issues you have raised.  Please send us a private message with with your contact details or alternatively email us on tellus @ samsung . com.  Kind regards, The SamsungSA Team:^ MM