Samsung's products - Are we the public the guinea p i g s??

<p>1st my cell phone s4 - battery issues, then my screen magically not been covered by the warranty, now my series 5 (5000) television that switched itself off on saturdday night and not coming back on. I researched this issue on the internet only to find out that Samsung is aware of a problem with some of their TVs ie motherbard/software update/capacitators. What the h e c k Samsung?? As if your reputation is already not in tatters (Galaxy note 7 and your top loading washing machines - all of which had to be recalled). Do you guys do proper field tests? Or do you just put below par product out into the marketplace and see which lucky b u g g e r gets the faulty ones? Your "24 hour helpline" was of absolutelty no help whatsoever - u s e l e s s - like tonsils. So I had to schlep the 40inch back to Game and now I have to wait who knows how long before I get my TV back. Shocking shocking horrible terrible service and products.</p>