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Judy S
1 reviews | Active since Feb 2010
11 Mar 2015, 15:14
Samsung Rocks
I have just had the most incredible help and service from both the Online live chat consultant, and then the call centre agent who phoned me back after my query had to be escalated, regarding connectivity with my S5 mobile and Galaxy Tab. Best Ever service from any service provider or supplier! Well done to you Samsung.
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Replies (1)
Samsung South Africa's replyOfficial
12 Mar 2015, 10:56Hello Julu,
Thank you for your encouraging message.
At Samsung our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Kind regards
Samsung SA
Thank you for your encouraging message.
At Samsung our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Kind regards
Samsung SA
Samsung South Africa's reply12 Mar 2015, 10:56
Official
Hello Julu,
Thank you for your encouraging message.
At Samsung our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Kind regards
Samsung SA
Thank you for your encouraging message.
At Samsung our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Kind regards
Samsung SA