RR
Rebecca R
1 reviews | Active since Jan 2019
24 Sept 2022, 09:12
Samsung ****** me off a prize I won from their own competition 🚮
Samsung played with my feelings, on Sunday the 18th of September 2022, I won tickets to the DSTV Delicious Festival,there was a draw and they publicly called my name and said they’ll contact me during the week, but till this day nothing has happened I’ve complained and they ignored me . I’ve never felt this played by such a big company. People ,don’t play or enter any competition run by this company. *****
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Samsung South Africa's replyOfficial
24 Sept 2022, 09:17Good day, Rebecca,
Thank you for bringing your query to our attention, we apologize for any inconvenience this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
:^NP
Thank you for bringing your query to our attention, we apologize for any inconvenience this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
:^NP
Samsung South Africa's reply24 Sept 2022, 09:17
Official
Good day, Rebecca,
Thank you for bringing your query to our attention, we apologize for any inconvenience this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
:^NP
Thank you for bringing your query to our attention, we apologize for any inconvenience this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
:^NP