SO
Stella O
1 reviews | Active since May 2023
21 Jun 2023, 20:36
Samsung Rivonia broke me into pieces
I wont recomend anyone to go through what i went through,i have decided to take this matter to Ombudsman,i cant let it go just like that,now i have to buy another phone because of Samsung Rivonia & their technicians Paulos & Oliver,i hate Samsung with passion.
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Replies (2)
Samsung South Africa's replyOfficial
22 Jun 2023, 08:03Good day Stella
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
NM
Samsung South Africa's reply22 Jun 2023, 08:03
Official
Good day Stella
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
NM
Samsung South Africa's replyOfficial
22 Jun 2023, 09:30The issue has been escalated we will inform you once it has been resolved.^NM
Samsung South Africa's reply22 Jun 2023, 09:30
Official
The issue has been escalated we will inform you once it has been resolved.^NM