kK
khbutler K
1 reviews | Active since Oct 2016
22 Jan 2019, 11:09
Samsung *******
********** service regarding my washing machine repair!! I was completely ********** by Samsung and their recommended repair company OEG Electrical. I am absolutely disgusted!!!
Helpful (0)
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Replies (3)
Samsung South Africa's replyOfficial
22 Jan 2019, 11:11Good day Kenneth
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^MC
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^MC
Samsung South Africa's reply22 Jan 2019, 11:11
Official
Good day Kenneth
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^MC
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^MC
kK
khbutler K's updateReviewer Update
22 Jan 2019, 15:17Nothing has been achieved!!! Samsung merely passed the buck onto their recommended repair company OEG Electrical!!! Who are the worst ************ imaginable! Avoid both companies at all costs! I will never purchase another Samsung product ever again!!! Samsung is a company with ZERO integrity !!!!
kK
khbutler K's update22 Jan 2019, 15:17
Reviewer Update
Nothing has been achieved!!! Samsung merely passed the buck onto their recommended repair company OEG Electrical!!! Who are the worst ************ imaginable! Avoid both companies at all costs! I will never purchase another Samsung product ever again!!! Samsung is a company with ZERO integrity !!!!
Samsung South Africa's replyOfficial
22 Jan 2019, 16:08Good day Kenneth
Herewith your reference number:
***
Regards,
SamsungSA:^LZ
Herewith your reference number:
***
Regards,
SamsungSA:^LZ
Samsung South Africa's reply22 Jan 2019, 16:08
Official
Good day Kenneth
Herewith your reference number:
***
Regards,
SamsungSA:^LZ
Herewith your reference number:
***
Regards,
SamsungSA:^LZ