TA
Tasneem A
1 reviews | Active since Feb 2014
04 Apr 2023, 13:33
Samsung Ridiculous Policies
Samsung repair centre Sandton as well as call centre is extremely unhelpful. They could not assist with a repair to a phone still under warranty. Now stuck with a phone that has a manufacturing fault, Samsung wants to charge an arm to fix. That's still on contract.
Helpful (0)
Replies (1)0
Replies (1)
Samsung South Africa's replyOfficial
04 Apr 2023, 13:36Good day Tasneem
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
NM
Samsung South Africa's reply04 Apr 2023, 13:36
Official
Good day Tasneem
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
NM