1 reviews | Active since Jan 2015
Samsung Rewards Useless service
Very unsatisfied with the service from Samsung rewards.
I ordered my Samsung smar****ch S3 from Telkom Complimentary Promotional products on the 1st of December 2017.
Today is the 9th of January 2018 and still have not received my watch. I have mailed ********** but there is no reply and I have phoned a few time but it goes straight to voice-mail. also no response on the voice-mails left.
I want to know when my watch will be delivered and why it has not been delivered.
get a manager to call me or mail me
This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards
SamsungSA
This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards
SamsungSA