LR
Laura R

1 reviews | Active since May 2018

19 May 2018, 17:07

Samsung Rewards ****

I purchased a Samsung S9+ today and was informed that the deal included a free memory card and dex pad redeemed via Samsung rewards. However, on registering with Samsung rewards the items are not available. It seems this is plain advertising ***** and is a **** to obtain personal preferences and information.

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply20 May 2018, 09:46
Official

This is to acknowledge receipt of your complaint.


Kindly note the query is currently escalated to our Voice of customer team under reference number: ***


A senior customer service executive will contact you with further discussions on this matter.

Regards,
Samsung Team