Samsung Rewards - Ripping of loyal customers

And they call this resolved hard luck we big enough to not care about your points we are closing it down you may enter for a competition otherwise just loose your points full stop. Dear ******X Impending changes The Samsung Rewards service has been going through some challenges in the recent past. There’s a duplication of services between Samsung South Africa (local services) and Samsung HQ (Global services). South Africa has its own Rewards platform and HQ has a separate global Rewards platform. Management has taken a decision to consolidate Samsung services and this calls for the shutdown of the South African Samsung Rewards platform in anticipation of the global Samsung Rewards platform launch in South Africa (dates not yet confirmed). Points burning opportunities The Samsung Rewards team is planning to provide burn opportunities through a competition with multiple prizes (and winners). We will allow multiple entries for the competition – i.e. the more you enter the higher your chances of winning. Yours Sincerely Customer Escalations Desk