NM
Nelesh M

1 reviews | Active since Sept 2017

11 Sept 2017, 14:12

samsung rewards not delivering on time

I bought a fast charger on Samsung reviews was told it will be delivered in 1 to 4 weeks it didn't arrive contacted Samsung rewards help was told it will arrive at end of last week it didn't arrive I sent them several emails over the past weekend there has been no reply

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply11 Sept 2017, 15:33
Official

This is to acknowledge receipt of your complaint.

Kindly note your query has been escalated to our voice of customer team under reference number: ***

A senior customer service executive will contact you with further advise on this matter.

Regards

SamsungSA