1 reviews | Active since Jan 2010
Samsung Rewards not delivered
<p>My husband and I both took out a new Vodacom contract, and with it a promise of a Samsung Scoop speaker as part of the deal through Samsung Rewards. After a fight, my husband's was delivered yesterday (more than a month later), but mine is still not here. Today, I got a second email asking for more detail about my address as they can't find it. I resent my address 2 weeks ago, and now the exact same question?? Funny that they could deliver my husband's to the exact same address yesterday???</p>
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This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards
SamsungSA
